I am a user experience professional and creative problem-solver. 

My mission is to make our customers’ lives easier by improving their experiences across the entire end-to-end journey. I believe that solving the right problems for our customers at the right time is an art and a science, and can only be done through cross-team collaboration and customer research. 

I have led the UX work on digital, product, end-to-end journey, and digital transformation projects.


My Approach




Megan is a strong and relentless advocate for the user while also very aware of her role and membership on project teams. She brings passion, empathy and an interest in excellence to every project. She is also extremely collaborative and a pleasure to work with. 

– Stacie Sheldon, Director of User Experience